What you can upload
Pictures
Upload PNG, JPEG or WebP pictures up to 50 MB each, on every plan.
A screenshot for a phone Mockup has to be tall enough to fill the phone’s screen. If it’s too short, Dranic says so and keeps the old screen.
Video clips and sound
With Starter, Pro or Max, you can upload your own clips and sound. With Starter, that works only in the Video you bought it for.
Clips can be MP4, MOV or WebM, up to 60 seconds long and 2 GB. If a clip is still too large once Dranic prepares it, you’ll be asked to trim it.
Sound can be MP3, M4A or WAV, up to 10 minutes long.
When your space is full
New uploads pause, but editing, Preview and export still work. Deleting Videos you don’t need frees their space straight away, or you can move to a plan with more space.
Still stuck?
Sign in and tell us what happened. We’ll email you back. Problem in the editor? Report it from the editor so we can see your screen.
To ask about a payment or a refund, go to paddle.net. For anything else, email support@dranic.com.