Help

Who can see your Videos and uploads

Private to you

Your Videos and uploads are private to your account. We don’t sell your information or use your uploads to train AI.

Your exports

Exported videos download to your computer and aren’t uploaded to Dranic. We keep a small record of each export, such as its date and settings.

When you delete something

A deleted Video or account is removed from Dranic straight away. Our encrypted backups keep a copy for up to 31 days, then delete it.

A copy of your data

To ask for a copy of your data, email privacy@dranic.com. The Privacy Notice has the details.

Still stuck?

Sign in and tell us what happened. We’ll email you back. Problem in the editor? Report it from the editor so we can see your screen.

To ask about a payment or a refund, go to paddle.net. For anything else, email support@dranic.com.