Change your card or get an invoice
Change your card
Paddle handles our payments and keeps your card details, so you change them on Paddle’s page. This works on Pro and Max.
- In Files, click Settings on the left.
- Click Billing.
- Click Update payment method. Paddle opens in a new tab.
If a payment didn’t go through
Billing shows Your last payment didn’t go through. and exports pause until it’s fixed. Click Update payment method to use another card.
Invoices and receipts
Paddle emails you a receipt for every payment. For an invoice, go to Billing and click Invoice next to the payment.
Still stuck?
Sign in and tell us what happened. We’ll email you back. Problem in the editor? Report it from the editor so we can see your screen.
To ask about a payment or a refund, go to paddle.net. For anything else, email support@dranic.com.