Which computers and browsers work
What you need
Use Chrome or Edge on a Mac or Windows computer. Dranic runs in your browser, so there’s nothing to install. When you export, the video downloads to your computer.
Other browsers
Some browsers, such as Firefox, can’t add sound to an exported video. If your video has sound and your browser can’t add it, the export window tells you before you start. To export it with sound, open the same Video in Chrome or Edge.
If your browser can’t export at all, the export window says Video export needs Chrome or Edge.
Phones and tablets
Phones and tablets aren’t supported. On a phone, Dranic asks you to open it in a desktop browser instead.
Still stuck?
Sign in and tell us what happened. We’ll email you back. Problem in the editor? Report it from the editor so we can see your screen.
To ask about a payment or a refund, go to paddle.net. For anything else, email support@dranic.com.